Om Elvy
What happens if I sell the house? Moving with an energy subscription
If you sell the house, you're not stuck. The subscription is transferable and passes to the next owner as part of the purchase, so you don't stay tied to a contract for a house you've left. For the buyer, a finished, optimised energy system comes with a known monthly cost and no large investment. If you'd rather buy the system out, you can.

If you sell the house, you're not stuck in the subscription. It's transferable: the next owner takes it over as part of the purchase, just as they take over the house. So you don't take the equipment with you to your next home, it stays where it was installed. If you'd rather buy the system out before the sale, you can do that too.
For a buyer, a house with a finished energy system and a known monthly cost is often an advantage, not a burden. No large investment, nothing to install, a bill that's already predictable. Below we cover what a transfer means, what it means for the buyer, what happens to the guarantee and the service, and when buying the system out makes more sense instead.
Am I stuck in the subscription if I sell the house?
No. The contract is tied to the house, not to you as a person, and it's transferable. When you sell, the subscription passes to the new owner along with the house. You don't have to pay something expensive to get out early, and you don't drag an old contract along to your next home.
That's the whole point of making the subscription transferable. A 15-year commitment would be a trap if it stayed tied to you when you move. Now it stays tied to the house, where the equipment actually does its job.
What does a transfer mean in practice?
The new owner takes over the subscription on the same terms you had. The equipment stays in the house, Elvy keeps owning and running it, and the monthly cost continues in the new owner's name. The transfer is done alongside the sale, as part of the deal.
For you as the seller it means you don't have to dismantle, move or sell the equipment separately. It belongs to the house. You hand over a working system, not a building site.
What does it mean for the buyer?
A house where the energy system is already in place, tuned and optimised. The buyer skips the investment in a heat pump, solar panels and a battery, skips the installation, and gets a monthly cost that's known from day one. What's usually a project after moving in is already done.
In a sale that can carry weight. A predictable energy cost and a finished system are easier to justify than a house where all of that still lies ahead. For many buyers it's an argument for the house, not against it.
What happens to the operations guarantee and the service?
They come along. Elvy still owns the system after the transfer, so the operations guarantee, the service and the round-the-clock monitoring continue exactly as before, only for the new owner. If something breaks, it's Elvy's job to fix it, just as it was while you lived there.
Nothing resets when the house changes hands. The optimisation against the electricity price keeps running, and the new owner doesn't have to sign up again or restart anything. The system doesn't care that the account changes name.
Can I buy the system out instead?
Yes. You can buy the system out if you'd rather, for example to sell the house with the equipment included in the price. Then you own the system and it's part of what you're selling, the same way a kitchen or a garage is.
Which route pays off depends on the house and on the deal. A transfer lets the buyer take over a known monthly cost without paying for the technology. Buying it out puts the value in the house itself instead. What fits best is a question for your situation, not a rule.
Does that mean the 15-year term doesn't matter?
No, and that's worth pausing on. Fifteen years is a long commitment and should be taken seriously. The transfer is what keeps the commitment from becoming a trap when life changes, it's not a shortcut for ignoring that the contract is long.
Think it through like any long commitment. The difference from a loan on the equipment is that the commitment can follow the house on instead of becoming your headache the day you move. But read the contract before you sign, not after.
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