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Terms of Use

These are the terms for using Elvy's website. By using the website you accept these terms. Last updated: July 2026.

General

About these terms

These terms of use apply to your use of Elvy's website. By visiting and using the website you accept the terms. If you do not agree to them, please do not use the website.

The terms may be updated. The version published here applies at any given time.

The service

The website and our offer

The website is informational and lets you read about Elvy's energy subscription and submit an expression of interest. An expression of interest is not binding and does not mean an agreement has been entered into.

A subscription is entered into only through a separate agreement with its own subscription terms, which you receive before you commit. Details, prices and calculations on the website are estimates and may change.

Your responsibility

When you use the website

You are responsible for ensuring that the details you provide, for example in an expression of interest, are correct and that you are entitled to provide them.

You may not use the website in a way that is unlawful, that harms the website or disrupts other users, or attempt to gain unauthorised access to our systems.

Intellectual property

Content and trademarks

All content on the website — text, images, graphics, logos and the Elvy trademark — belongs to Elvy or our licensors and is protected by copyright and other law. You may not copy, distribute or use the content commercially without our consent.

Limitation of liability

Information provided as is

We strive to keep the information on the website accurate and up to date, but it is provided as is, without warranties. Calculations and proposals are indicative and do not constitute a binding offer.

We are not liable for damage arising from the use of the website, to the extent permitted by law. This does not limit your rights as a consumer under mandatory law.

Links

Links to other websites

The website may contain links to services operated by others. We are not responsible for the content of such websites or for how they process your personal data.

Personal data

How we handle your data

How we process personal data is described in our privacy policy, and how we use cookies is described in our cookie policy. Both are linked at the bottom of the page.

Disputes

Governing law and dispute resolution

Swedish law applies to these terms. If a dispute arises, we always try to resolve it together with you first.

As a consumer you can turn to the National Board for Consumer Disputes (ARN) to have a dispute reviewed, or use the European Commission's online dispute resolution platform (ec.europa.eu/consumers/odr). You can reach us using the details below.

Elvy AB559435-0737Regeringsgatan 109111 39 Stockholm
Advice
+46 10-153 82 19info@elvyenergy.com
Customer service
+46 10-153 82 21kundservice@elvyenergy.com

Changes

Changes to the terms

We may update these terms of use as the service or legal requirements change. For material changes we update the date above. This version applies from July 2026.