Senast uppdaterad: Oktober 4, 2025

This website and the services offered at www.elvyenergy.com (the “Website”), (collectively the “Services”), are provided by Elvy AB, corporate registration number 559435-0737 (“we” or “us”).

Your privacy is important to us. Under the General Data Protection Regulation 2016/679 (“GDPR”), we are responsible for the processing of personal data when we determine the purposes and means of the processing. “Personal data” means information that is directly or indirectly attributable to a living individual and is processed within the scope of the Services.

This policy contains information about our collection, use, and processing of personal data, which parties we may share personal data with, and your rights in relation to your personal data.

Collection of Personal Data

We receive and store personal data when you visit the Website, complete a contact form or quotation request on our or our partners’ websites, request information or order a product or service, during video or physical meetings with our employees, when you communicate with us via phone, email, SMS, newsletters, or other channels, or when you use the Services.

We may also obtain personal data from third parties, such as public records, business acquisitions, or creditworthiness checks related to financing solutions.

Personal Data Processed

Depending on the situation, we may process the following categories of personal data:

• Customer data: name, phone number, email address, billing address, installation address, property designation.
• Correspondence data: content in emails, SMS, chat messages, and notes from conversations.
• Identification data: customer number, personal identification number (for ROT tax deductions or financing).
• Order data: project details, photos, installation and service information, drilling coordinates.
• User-generated data: IP address, click and visit history, interactions with newsletters and other digital communication.

Purposes and Legal Basis for Processing

We process personal data for the following purposes:

• Legal obligation: to comply with laws, judgments, or decisions by authorities (e.g. bookkeeping, reporting drilling details to municipalities, registering ROT deductions).
• Contractual obligation: to fulfill agreements with you as a customer.
• Legitimate interest: communication, customer care, providing information about products and services.
• Consent: for activities such as newsletters or services requiring your explicit approval.

Storage of Personal Data

We only store personal data as long as it is necessary to provide the Services, unless a longer retention period is required by law.

Sharing of Personal Data

We may share personal data with:

• Suppliers, subcontractors, and distributors
• Logistics and transportation companies
• Financing providers
• Authorities and municipalities when required by law
• Business partners for analysis, development, and marketing

Personal data is primarily processed within the EU/EEA. If transferred outside the EU/EEA, we ensure an adequate level of protection through applicable legislation or contractual safeguards.

Cookies and Technology

We use cookies, pixels, and similar technologies. See our Cookie Policy at www.elvyenergy.com for details.

Your Rights

You have the right to:

• object to direct marketing
• withdraw your consent
• request access, correction, deletion, or restriction of your personal data
• receive a copy of your data (data portability)

To exercise your rights, contact us via the details on www.elvyenergy.com.

Complaints

If you believe our processing of personal data violates GDPR, you may file a complaint with the Swedish Authority for Privacy Protection (IMY).

Cookie Policy

This policy describes how Elvy AB, reg. no. 559435-0737, uses cookies on www.elvyenergy.com.

We use:

• Functional cookies: to remember your preferences and improve your experience.
• Analytics cookies: to analyze how the Website is accessed and used, in order to improve performance.
• Third-party cookies: in some cases from our partners and service providers.

Most web browsers allow you to manage cookie settings, including blocking or deleting cookies. Please note that blocking cookies may affect the Website’s functionality.

For questions regarding our use of cookies, contact info@elvyenergy.com.

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